We offer several 'Peer Services' here at Connect Supporting Recovery.
Those who have experience of mental health and/or addictions issues are known as ‘peers’. Our Peer Support Workers are trained using the Intentional Peer Support (IPS) Model. IPS is about conversation and creating new knowledge through dialogue. It is the art of connection: with ourselves, the people in our lives and the people on the planet we may think we have nothing in common with. It is not another practice that presumes to have the answers but instead, it aims to generate good questions.
Check out our peer services below.
Reach Out Peer Support is a mobile service supporting people in their recovery from mental health issues. All the team have their own personal experiences of mental health trauma and recovery.
We work in partnership with those accessing the service to explore ways that will facilitate individual recovery.
We build a connection and some trust, and get the chance to collaboratively build a plan. We don’t want to spend time doing assessments, we want to focus on getting to know each other.
Recovery starts with hope...even the slightest glimmer! Recovery in Peer Support comes through seeing ourselves as people, rather than as ‘mental health patients’. It’s about building relationships where new information and knowledge can emerge and where each person can start moving towards the life they choose.
Anyone currently using Waitemata Adult Mental Health Services in the North Shore or Rodney districts can request Peer Support. Reach Out does not take referrals from clinicians but rather from a Peer self-referring to us.
Contact Reach Out's Team Manager for more information:
Peer Talk is a relatively new service that connects people in need of mental health support with Peer Support Workers over the phone. It is one of a number of helpline services that constitute the National Telehealth Service. It is run in collaboration with Homecare Medical. They provide all the
facilities of the call centre whilst we provide Peer Support Workers to man the phones. These staff are also part of the Reach Out Peer Support Service. Peer Talk is an effective way to overcome some of the barriers that make it difficult for people to access mental health care, namely distance and cost. This free phone-based counselling service makes it easier for those in need to get help.
At this stage, Peer Talk is available to everyone in the Counties Manukau District Health Board area, Monday to Friday, 5pm to midnight.
Phone: 0800 234 432
Contact Peer Talk's Team Manager for more information:
Piri Pono is a 5-bed residential, acute alternative to hospitalisation. Peer led, it is staffed with both nurses and support workers, making it a rare and special combination. Piri Pono in English means to be loyal, faithful and devoted — an allegiance. The name reflect our practice — a respite home that encourages people to pull together with a focus on independent living and building relationships.
Piri Pono is available to those experiencing extreme mental distress who have been assessed by the Rodney Adult Mental Health Services. Guests are able to stay for up to 10 days in a homelike, personalised environment with a holistic approach to wellness.
Phone: 09 4267404
Youth Peer Support
Paired Up was developed in 2017 through a co-design project between Connect Supporting Recovery (in collaboration with Odyssey and Kāhui Tū Kaha) and a team of passionate young people with their own experience of mental distress. The resulting service design focused on creating a safe and effective environment for young people to support other young people. This is primarily achieved through one to one support with trained peer support workers and 'activations' where young people can create and deliver events or activities that increase connection and open spaces for conversations about wellbeing.
Paired Up was given a six month pilot in early 2018 to support students in the Tamaki College community.